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Michele Venton running her business from Home with the family and now a 7 figure Amazon seller talks through her journey and how she’s gone from 1m to 5m and the path to 10m, the move from a team of VAs to recruit herself in the shape of other Mums around the world and how processes and unified communications and tools helped.
- Had a previous retail business with 30 staff and large overheads – while just having a baby
- Sold that business breaking even and learning so much
- Loved running own business but did not fancy retail or dealing with so many staff all the time
- Decided to start selling on-line
- Dream of manufacturing and selling women’s dresses
- Manufactured in East London and fabric from all over the world
- Big challenge in getting traffic to own website and challenges on traffic to website
Moved into Amazon
- Moved to Amazon and was on page 200 – why no sales?
- Bumped into ASM course and threw herself into it
- Saw huge opportunity in Amazon
- Learned not to do clothing on Amazon quickly – returns, refunds, sizes, variations – as a new person
- Stopped doing the dresses and moved into other products
ASM 2015 – Number 5
- Did the course, visited Vegas and got fully motivated
- Not looked back since
Children’s Market
- Now in toys and games with a little in beauty and clothing
- Focus is on children as a target market
- After ASM tried loads of products – some flew, others flopped
- Learnt what worked on Amazon and what doesn’t
- Got fed up of selling random stuff on Amazon and wanted to build a brand
- Trial and error it organically came to Michele
- Two years ago launched the new brand
- Cleared the decks and dropped profitable ASINs
- Grown organically and successful ever since two years ago
Chatbots Success
- Once brand was created
- Strong view on target market, vision and core concept
- Had a good following on Facebook – tripped over manychat over 2 years ago
- Learnt it in a week and really quickly appreciated how fundamental it was to have own following off Amazon
- Knew instantly this was a key thing to bring on
- Realised after 6 months that had to outsource and met Michele Barnum-Smith and worked closely together on flows
Childrens Niche Sessions
- Strong product keywords
- Lots of browsing in this market
- Conversions average 20%
- Gets easier the more brand presence you have on browsing keywords
- Conversion increase in more confidence and visibility in the brand
Hitting One Million mark
- How tough was it
- Never been focussed on the money
- The first two years the accountants did it all and not focused on that at all
- Just growing the brand, images, social following
- Achieving 1st Million was no party and didn’t celebrate it
- Biggest benchmarks are how many SKUs, ranking, conversion rates
- Of course, been great to have security of going from 1M to 5M and now a 7 figure Amazon seller due to hit 8-figures by end of 2019
Scaling Up
- Having access to Capital is the biggest hurdle
- You need to have access to outside capital from some source
- Having the processes nad procedures in place to get from 1m to 5m
- To be able to put processes in place takes a lot of time out of your day
- Have to become a HR manager to make it happen
- Access to capital and building the team around you
Building the Team
- Not using a traditional VA team
- Using more local Mums in the team
- When didn’t have the money used lower cost VAs to deliver
- Believe you get what you pay for and as a 7 figure Amazon Seller I need this model
- Having a team as close as you can – on-line conf calls is great but face to face is something else and needed at the level we’re at
- Needed people who we can rely on to stay as a 7 figure Amazon Seller
- Been a Mum at Home and with young kids – needed flexible hours and a job to do from Home
- So wanted to recruit myself as I understand what’s needed and how I want to work
- Put out an ad for Marketing Managers to cover the various market places in UK, Spain and Italy
- Way of finding them was via a post on Facebook that gets shared by other Mums
- So many skilled Mum’s that just want 4-5 hours a day to work and happy to compromise
- They love the work and want it and do a great job
Meetings Structure
- Two Managers live in south of Spain
- Go over and travel to meet them face to face
- Use Slack for internal
- Use Clickup used to be on Trello
- All work on-line on the same platform
- Weekly meetings as a whole and daily meetings with the individuals
Goals as a 7 Figure Amazon Seller
- Certainly selling and exit is on the radar
- Got Q4 coming around and deposits going down next month
- Reason would sell is the capital need growing and risk increasing the bigger you get
- Taking it as far as you can and then selling it
Last words
- Focus commitment and dedication with the right people around
- Left family behind to travel to ASM with nervousness
- Going to Seller-con in the States soon
- Going to Linnworks to be on a panel too