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Anthony Lee joins to discuss the state of Amazon reviews and ranking.
- Anthony is constantly running test to test the algorithm
- Blasting – take a lump amount of units and released them as quickly as possible, quicker they were released, quicker they got bought and the higher your rank went
- Single day blasts became no longer effective as the algorithm shifted to 7-day averages and monthly averages
- Promotions got spread out over time
- Then speculation of the more natural the sales looked the better
- Then concepts for how to promote came along
Blasting is good again?
- Anthony has gone back to testing and is seeing a move back to higher volumes and velocity being effective again
- The more zero sales history a product has over the year the harder it is to rank it
- For brand new listings velocity is a surefire way to rank
- If it’s not a new launch then sales history has a part to play as well
- There is a good 90 day window to hit velocity and rank well
Data into Amazon Advice
- Amazon cares about hourly sales
- Also cares about weekly but not as much as hourly
- Monthly sales also may not be as important to them as the hourly sales
- After 3-4 months then the longer term sales matter as much as the hourly
- If you have a newer product then it makes more sense to take as many units as you can to release them and spike that velocity as it will rank you faster
- This brings you upto the same level as the competition in Amazon’s algorithm’s eyes
- Take advantage of the honeymoon period to get ranked on the front page and stay there for a while and hope that organics kick-in and keep you there
- Zero sales history can be the death of your listing
Filling the Promotional Gaps
- Danny looks at top-ups
- Give away a bunch of units
- Check the numbers and organic sales to check on progress
- Then maybe release a few more giveaways checking the coupon codes to assess progress
- Filling in the gaps to boost along with extra promotions to keep sales progressing is good
The Higher the Discount
- If you have high discount you can be really bad at Facebook ads
- The discount level is what Facebook users are looking for
- Facebook is a billboard you are going there for the eyeballs
- Unless you test though you won’t know if you can get away with a 50% discount instead of a 90%
- Check you conversions and vary the discount level
Blast Services
- With a blast service going at 50% for 7 days in a row – day 1 might be good but diminishes after as the discount is not low enough
- Anthony goes and blasts 100 units and makes only 200 available but only give 65% off – he wants to breakeven
- When the competition has all decided that PPC is too expensive and all are blasting
- Anthony has seen this model in the consumables space and the key here has been the ‘branding’ as a differentiator
- Maybe using Pickfu and market research with customers for imagery, labelling to all be appealing and they blast the same was as everyone else but their sticks
- You can do everything right and rank – but nothing is guaranteed to stick
- The product has to be right and appeal to the audience
- The skies are not falling – it does work
Branded URLs
- It works like any filter option on the screen
- It makes the URL longer but essentially access the same data
- Amazon’s algorithm does not seem to reduce the effectiveness of rank juice
- The branded URL does work but it’s easier to produce a storefront URL
- Breaking it down the URL is BRAND > CATEGORY > HIDDEN KEYWORDS
- The ‘hidden keyword’ url aspect is new to Anthony
- Not yet tested the hidden keyword feature and not sure why Amazon has it so really interesting as to why Amazon needs the facility
- It might be totally unrelated to ranking at all!
- We’ll revisit this in a couple of months and hear of the tests Anthony undertakes
Reviews
- Seller already know our position on reviews
- All of us who sell physical products under our own brands want reviews
- Mainstream media has caught onto the story that reviews are scandals
- Reviewmater – a chrome extension to get everyone to create reviews as they make money out of it
- Black hat tactics have put some of the legitimate review sources in a bad light
- The media’s hype machine is making it a bigger deal than it is
- Anthony wrote an article to try and level the pitch
- Then Amazon had the big scandal when data scientists looked at all the reviews being skewed
Amazon Takes Action of Reviews
- Amazon then separated out the verified and non-verified reviews
- The star rating is skewed toward the verified
- Media kept feeding the machine so Amazon started wiping out the reviews
- Amazon insists you have to spend at least $50 to leave a review
- You can only leave 5 reviews a week – cancels out the professional reviewers
- Not allowing reviews to be left for deep discounts at all
- All of this makes it harder for smaller sellers (big brands have marketing machines that mean they are not hit)
- For $1,000 Amazon lets you fight your way into the Amazon Vine programme and get 30 reviews
- The early review programme is a joke and not a good service
- 99% of Sellers don’t know how to get onto the Vine programme and their feedback sequence is not generating reviews at a rate to stimulate the algorithm to rank
Dealing with Reviews
- Acquiring the Positives and dealing with the negatives
- People need to fully understand your product and “get it”
- If you have a poor product and you’re blind to it – you will get negative reviews
- If you can get the quality then it’s a lot easier
- Doesn’t help with the getting out of the gate issue or being hobbled by a competitor
The Article
Contact
- anthony@sixleaf.com
- Unofficial Anthony Lee – join Messenger bot
- Books: reidandwrightpublishing.com