Breaking: The Big Review Changes on Amazon

Liran talks review changes

  • New Amazon policy on review changes in terms of service
  • Normally Amazon are vague on terms of service
  • An email has been coming out of Amazon

Violations are

  • Seller posts a review of their own product or their competitors product is against ToS
  • Seller offers a 3rd party reward or a discount for reviews on own or competitor products includes using services for customer reviews, websites of social media groups
  • The Seller offers to provide a reimbursement after a seller review – aiming to avoid rebate groups
    • If you email a customer offering a discount for changing a review or instigating review changes then you’ve triggered this violation
  • Seller uses a service that offers free or discounted products for reviews
  • Snagshout forced customers to write a review before letting them get their next deal – to avoid maybe given this ToS update
  • A family member posts a review of your or the competitor’s product
  • Seller asks for a reviewer to change or remove their review for compensation
  • A seller diverts negative reviews to be sent to them or via a different feedback mechanism rather than via Amazon while positive reviews only go to Amazon – diverting negative reviews from being written
  • Seller creates a variation relationship between products with aim of manipulating reviews or review changes and star rating aggregation
  • Amazon are splitting reviews by variations to try and catch this problem
  • A Seller inserts into the packaging of shipping packaging or box asking for a review – think it’s okay to ask for a review not a positive review
  • Seller uses a seller uses a customer account to write or change a review on a competitor products – seems to try and catch hacking of customer accounts


Make your VOTE count!

Your community needs you!

We will be in touch shortly with further details. Don't for get to share this page with the community.

Share This
%d bloggers like this: