IP Claims and Dropshippers getting Axed on Amazon


Chris McCabe will talk about dropshippers getting axed from Amazon and how the brands are using AMazon’s own enforcement to tackle dropshippers on their listings with inauthentic claims and more

  • A lot of brands figured out people were dropshipping their products
  • May suspect you don’t have invoices or paperwork for your listing until you sell something
  • So complaints about inauthentic items help product quality teams to enforce if you can’t provide documentation for your listing
  • People are getting suspended for inauthentic without a ‘buyer complaint’ now which is not how it’s traditionally worked
  • This started in the Summer where they suspend and say they are happy to re-instate if you provide invoices or paperwork to support your listing as a dropshipper
  • If you can’t prove authenticity then they just don’t want you to sell on Amazon
  • Dropshipping is not a viable business model on Amazon any more it seems
  • Or change the nature of your reselling to point to use of Wholesalers for your inventory

Amazon Dropshippers

  • People dropship on Amazon list on your listing at a higher price
  • They use your stock as a Seller and blag the buyer into waiting until they can get your stock over to them in a few weeks
  • You can use software for this
  • You also get session data as well from this practice to see if this products is worth selling yourself
  • Another way to grab Amazon data

Amazon getting Brand Friendlier

  • Brands are aware of this business model and to Amazon’s enforcement techniques
  • The brands see dropshippers as bottom-feeders by leveraging your brand and product to make a profit
  • In general Amazon is getting brand friendlier and reseller antagonistic
  • If you’re not adapting your products and selling someone else’s products on
  • You must have some idea of what’s going on and keep on top of your business model
  • Brands are realising they can use these Amazon tools to attack resellers
  • Find a practical pivot away from this model of dropshipping

IP Claims

  • Similar kind of thing
  • Amazon sets up a process
  • Amazon don’t arbitrate on these cases
  • The Seller can submit the IP claim and Amazon acts
  • If you can dispute the claim then you might not need a retraction from the brand
  • But if it’s a valid infringement and you can’t get a retraction then it’s a nasty worry with Q4 coming up

Amazon selling a fake version of your Product

  • Amazon selling your product but it’s a knock-off of your product being sold by Amazon
  • He can serve a claim against Amazon for selling a fake product
  • Amazon usually take these things down pretty quick

Q4 Don’t Take Risks

  • In Q4 you will not resolve anything quickly and still seeing obvious errors and mistakes from Sellers
  • Sellers using generic POA templates that are just thrown out by Amazon
  • People are not answering notifications and are edging closer and closer to manual reviews – risk of suspension
  • Take action and deal with these things, not the time of year to screw around
  • Beware of suspension consultants without the skills and background – ask them some questions about what they’ve done

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