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Anthony Lee is here talking about selling on Walmart the setup the benefits and how international sellers on Walmart are managing it
- Been looking at Walmart for almost a year
- Not where the bulk of traffic and sales come from
- Taken a while for the Walmart platform to mature
Walmart Fulfilment
- Walmart initially did not have Amazon fulfilment when selling on Walmart
- But Walmart did not offer fulfilment – so had to find your own
- Anthony then went and arranged a 3rd Party warehouse and fulfilment outside Walmart
- Walmart did not want Amazon boxes being shipped to their customers
- Not the path of least resistance for 3rd party sellers
Budget Buyers
- Walmart is the ‘budget’ platform, remember this when selling on Walmart
- Buyers are there looking for the deals every time
- Outside of Amazon, Walmart is the platform that people go to as it is cheaper
- Savvy on-line shoppers realised a long time ago that eBay was the budget option
- Walmart and Amazon make it appear that you’re buying from them but it’s really a load of 3rd Party Sellers that are selling on Walmart doing the fulfilment
- Walmart moving in on eBay’s territory – go to Amazon first and find the product but it’s too expensive, so then they go and look at Walmart
- The growth on Walmart.com is pretty fast and growing month over month
- It’s a platform that’s as easy to use as Amazon’s is
Selling Products
- The same products are available on Walmart as they are on Amazon
- Might be that 3rd party sellers have not caught on yet
- Still biased towards big brands
- Heavy skew in the ranking towards cheaper products – probably because they get most of the traffic/sales
- Less ‘innovation’ geared – you wouldn’t post your Kickstarter here
- Their banners are all big brands so more aligned with big brands
- If you have a lower priced product it might be worth testing Walmart
- Very much the budget image is you’re selling on Walmart.com
Signing Up
- Very similar to Amazon
- It was gated for a while, not sure if it’s fully open now
- Usual info, business entity, bank
- They use Payoneer account setup for you by Walmart but all setup by them
- Deposits into Payoneer every two weeks
- Walmart is 12-15% fees
- No pick & pack as Walmart don’t do that for you
- What % do Payoneer take? Amazon take 4% off the top for International Transfer
- Currencies firms go for 2% down with multimillion sellers getting 0.4-0.2%
International Sellers
- Lots of turbulence as Walmart don’t appear to be interested in that expansion as yet
- Pretty clunky and way behind Amazon’s system
- Don’t have promo-codes and only discount price that’s available to everybody
- Only works on flat-files to start and then another upload to end it
- Sellers keep hitting roadblocks and Walmart is not making it easy for us
- For multi-channel this is another channel
- Some of the biggest Amazon brands are on Walmart now and making 10-30% on Walmart
Setting Up
- Listings and offers are setup in ‘Seller Center’ – Walmart’s version of ‘Seller Central’
- You go in and add a product but it’s not very user friendly
- Put a listing up with info that is very similar to Amazon
- Title and Description with full WYSIWYG with HTML styling bullet points
Seller Support
- Submit a support ticket – not as simple as Amazon – not a clear phone number or chat function
- Just click and create a support ticket – takes 2 days to get back to you
- They are there for little things not big techie things
- They do price parity – if they find your product on another platform for a cheaper price and suppress your listing until you fix it
- This is a clunky process and can be frustrating
Fees at Walmart
- Appears to be straightforward
- Most categories are similar to AMazon’s commissions of 15%
- No Pick&Pack fees as they are not fulfilling – you are
- You have to have another logistics company to handle your Walmart orders – a big challenge for Sellers
- Hard to find fair-pricing and not have to pay the $300/month for small sellers
- Other companies don’t charge the $300/month but the courier costs will need to be factored in
- Shipping can get expensive – don’t realise how good you have it on Amazon
- Shipping and delivery costs can cost a lot so beware
Contact
- Unoffical Anthony Lee on Facebook Messenger